This is article was first published in Focus Malaysia Property Section in the Oct 26 – November 1, 2019 edition. Should you have any queries you can contact the writers at connect@viscreative.com Today’s article is based on a topic which we shared during the recent Council of Asian Shopping Centers (CASC) 2019 Conference held in […]
Tag Archives: business
Note: This was an article which we wrote and appeared first in a publication called “Focus Malaysia” for their August 25 – 31, 2018 issue. Do get it in news stands and bookstores such as MPH. Shopping… some would call it the favourite past time of most Malaysians and that could be a fair assessment of the […]
No matter how you look at it, we have a problem here in Malaysia, there are too many developments which have or are planning to have a retail component within their development plans. Couple that with a recent Star newspaper article which stated that for 2017 retail sales in Malaysia were down 1.1% in Q3. […]
Retail Strategy, Retail Success
3 Things You Need To Do NOW To Bring In More Customers To Your Restaurant
Success in your restaurant or cafe business can sometimes be a difficult thing to grasp but in general, success is defined simply as more customers = more success for your restaurant business. As a retail coach I have seen too many situations where restaurant and café owners do not focus on this basic fundamental question, How […]
Retail Strategy, Retail Success
Part 1: 3 Things You Need To Build A Profitable Food & Beverage Business
Food. It brings people together, it tears them apart and occasionally it forces people to take sides. People have really strong opinions about their choice of food and restaurants which they visit. So whether you are running a restaurant or planning to do so, its important for you to understand these 3 elements which in […]
I am sure we are all not strangers to cards like these which offer rewards for your continued support of their food and beverage or retail establishments. As a Retail Designer, I have personally come across so many of these and I must say that though they are an excellent way to get customers to […]
Recently I got contacted by a someone over Linked-in indicating that they wanted to get connected with me. Less than 10 minutes after I approved the connection, they sent me a message introducing their business. I politely indicated that I was not interested and proceeded to delete the message and remove my connection to this person. Then it got […]
I have been in business for quite a while now. 13 years to be exact, yet I cannot help but wonder sometimes if I can achieve more! Having someone to guide and with whom you can confide in your business is great. I myself personally decided to get a business coach last year for my […]
(Image source: pixabay.com) Great customer service is hard to come by, and many retailers strive to be great by thinking up big solutions to revolutionize their customer service. But because everyone is looking at the big picture, small details are often overlooked as they just do not seem that important to create a big enough […]
(Image source: pixabay.com) Discounts can be a double edged sword. On one hand, it allows you to clear your goods and spike sales, on the other, it may end up harming your business reputation (click here to read more on our article on 3 Reasons Why Discounts May be Harming Your Business). But in […]